Experience
From tutoring 80 students on data structures to analyzing enterprise threat data — each role has compounded.
Andersen Corporation
Oak Park Heights, MN · July 2025 – Present
IT Rotational Development Program
A structured 18-month program rotating across three IT teams — designed to build breadth across enterprise technology, security, and software development domains. Each rotation lasts approximately 6 months.
Rotation 1 — IT Help Desk
Jul 2025 – Dec 2025CompleteServed as the frontline for all enterprise technology support at Andersen — managing hardware, software, and system access requests across the organization. Built a foundation in enterprise IT infrastructure and user support workflows.
- →Provided Tier 1 technical support across all enterprise technologies including hardware, software, and network access
- →Triaged, documented, and resolved tickets within SLA windows using ServiceNow
- →Gained hands-on exposure to Windows enterprise environments, Active Directory, and endpoint management
Rotation 2 — Cybersecurity (SOC)
Jan 2026 – PresentActiveEmbedded within Andersen's Security Operations Center — working with threat detection tooling, security analytics, and hands-on incident response. Operating at the intersection of data analysis and defensive security.
- →Developed and analyzed SOC security metrics using data from Microsoft Sentinel, Defender for Cloud, and GreyMatter to improve threat detection visibility
- →Performed phishing email analysis and incident response triage — investigating alerts from initial detection through resolution
- →Built dashboards and reports to surface trending attack patterns and improve response workflows
Rotation 3 — TBD
~Jun 2026Third and final rotation — upcoming. Placement to be confirmed.
Andersen Corporation
IT Intern · Goodyear, AZ
- →Led the consolidation of IT support channels for MES (Manufacturing Execution System), CPQ (Configure, Price, Quote), and ERP (Enterprise Resource Planning) into a unified ServiceNow solution
- →Contributed to MES development — writing production code and resolving bugs in a manufacturing-critical application
- →Worked cross-functionally with engineering and operations teams to map support workflows and migrate documentation
Fulton Tutoring Centre, ASU
SR. Shift Lead → Shift Lead
Tempe, AZ · ~3 years
- →Progressed from Shift Lead to Senior Shift Lead — managing a team of 70 tutors during assigned shifts
- →Shortlisted and interviewed candidates for new staff positions; owned onboarding and training for all new hires
- →Analyzed end-of-year data on course questions, day-wise trends, and time-of-day usage patterns to improve center operations
- →Built and maintained web content for ASU's official engineering tutoring center website using Divi Builder
Teaching & Mentorship
Undergraduate Teaching Assistant — CSE 220
Arizona State University
- → Assisted 80 students in Linux/Unix and C/C++ programming
- → Led in-class lectures and exercises on foundational Data Structures & Algorithms
Section Leader — ASU 101
Arizona State University
- → Peer mentor to 40 incoming first-year CS students
- → Guided students through college transition, study skills, and CS fundamentals
Education
B.S. Computer Science
Arizona State University · Tempe, AZ
Graduated May 2025
Dean's List: Spring 2022, Fall 2022, Spring 2023, Fall 2023, Spring 2024, Fall 2024, Spring 2025